Homelessness info

Steps to take if you think a young person is experiencing or at risk of homelessness

Homelessness can be hidden, especially among young people. Many young people experiencing homelessness might be sofa-surfing, living in temporary accommodation, or staying in unsafe environments.

If you suspect that a young person you know is experiencing or at risk of homelessness, it’s crucial to take the right steps to support them. Here’s a guide on how to approach the situation and where to seek.

1. Recognise the signs of homelessness

Some signs to watch out for that might indicate a young person is at risk of homelessness are:

• Are they frequently absent from school or work?
• Changes in appearance – a decline in personal hygiene or wearing the same clothes repeatedly.
• Are they being evasive about where they’re living or staying?
• Behavioural changes – increased anxiety, withdrawal, or signs of depression.
• Physical symptoms – fatigue, sudden loss of weight, or unexplained injuries.

2. Approach the situation with care

It’s essential to approach the young person with sensitivity and care. They may feel ashamed, embarrassed, or fearful of judgment.

• Find a safe space to talk – approach them in a private, comfortable setting where they can feel safe to open up.
• Be non-judgmental – listen without making assumptions or judgments. Let them know you’re there to support, not criticise.
• Express concern, not pity – show that you’re concerned about their well-being and want to help them find solutions.

3. Connect Them with Specialist Support Services

If the young person is open to discussing their situation, there are several ways you can offer practical support:

Llamau, Shelter and other organisations offer tailored support for young people facing homelessness. They provide safe accommodation, emotional support, and practical assistance to help young people rebuild their lives.

• Emergency housing – Llamau provides immediate, safe housing for young people in crisis.
• Counselling and advocacy – Llamau offers mental health support, and advocates for young people to ensure they receive the necessary services.
• RCT Housing Solutions Service– 01443 495188 (out of hours: 01443 425011)
• Shelter Cymru– 08000 495 495
• YEPS Youth Homelessness Officer– 07385086155 Lauren.chapman@rctcbc.gov.uk
• If someone is in immediate danger tell them to call 999